Verified parts support
Vertical Door Replacement Parts
Need a replacement shock or hardware for a Vertical Doors, Inc. kit? Choose the part below, review the requirements, and submit your vehicle information and proof of purchase for verification.
Choose the part you need
Replacement parts for verified VDI kits
Part specifications and included hardware can vary by vehicle and kit. Start with verification so our team can help identify the correct replacement.
Replacement Shocks
Replacement shocks are intended for qualifying Vertical Doors, Inc. bolt-on door conversion kits. Shock force, body size, end fittings, and side can vary.
- Provide your vehicle year, make, model, and door count
- Tell us whether the driver side, passenger side, or both are affected
- Include shock-body measurements and clear photos when requested
Hardware Kit
Hardware kits are for qualifying Vertical Doors, Inc. kits only. The required hardware varies by vehicle, so it must be verified before purchase.
- Do not purchase until a VDI representative confirms the correct hardware
- Provide your vehicle year, make, model, and door count
- Describe speakers, molding, or other door modifications
Before you submit
Have these details ready
Complete information helps reduce follow-up questions and makes it easier to identify the correct part.
On-site request form
Replacement Parts Verification Request
Use the Shopify form directly below this section. Submitting the form is a verification request, not an order or a guarantee that a specific replacement is available. A VDI representative will review the information and contact you about the next step.
Protect your information: Before uploading an invoice, redact full payment-card or bank-account numbers and any unrelated personal information. Do not upload identification documents.
Having trouble with the form? Email sales@verticaldoors.com or call 951.245.8669.
Replacement parts questions
What customers should know
Why is proof of purchase required?
VDI replacement shocks and hardware kits are intended for qualifying Vertical Doors, Inc. kits. Proof of purchase or clear product photos help the team verify the original kit and identify the correct vehicle-specific replacement.
What can I submit as proof?
Submit an invoice or receipt when available. If you no longer have it, provide clear photos of the installed VDI hinge and shock so the team can review identifying details. Additional information may still be required.
Can I order a shock based only on its appearance?
No. Similar-looking shocks can have different specifications. VDI needs the vehicle information, affected side, measurements, markings, and purchase verification before identifying the replacement.
Should I purchase the hardware kit before contacting VDI?
No. Hardware varies by vehicle and kit. Contact VDI and complete verification before purchasing the hardware kit.
Does submitting the form place an order?
No. The form starts the verification process. A VDI representative will review the submission and explain availability, pricing, shipping, and the correct next step.
Can customers outside the United States use the form?
The form is hosted on the VDI Shopify store and is intended for domestic and international submissions. International customers should include their country or region, a phone number with country code, and whether measurements are in inches or millimeters.
We are here to help before, during, and after the purchase.
